At Lookwala, we ensure your orders are packed carefully and shipped quickly through our trusted courier partners. Please review our Shipping Policy for complete details.
1. Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed after 6:00 PM, or on Sundays and public holidays, are processed on the next working day.
- You will receive an email and/or SMS notification once your order has been shipped.
2. Shipping Locations
- We currently ship to all major cities and towns across India.
- Some remote areas may have limited or extended delivery times due to courier availability.
3. Shipping Charges
- Free Shipping: Available on all orders above ₹499 (subject to promotions).
- For orders below ₹499, a nominal delivery charge will apply.
- Shipping charges (if any) are displayed at checkout before final payment.
4. Order Tracking
Once your order is shipped, you will receive:
- A tracking ID
- The courier partner’s name
- A tracking link to monitor the status of your shipment
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